LuluPotter: corona virus: OK, so if your with me the CORONA VIRUS needs to go. It is affecting every one, people and animals, even people that don't have it. Its ..
Hola LuluPotter, gracias por tu optimismo. Saber que estamos todos juntos en esto me reconforta. Seguro que juntos vamos a salir de esto. Te mando un beso grande.
Resume
Education
* Master in "Health System and Health Care Management". Fundación Universitaria Dr. René Favaloro, 2003, Argentina.
* Business Administration Degree. Universidad Nacional de Córdoba, Argentina, 1997.
Relevant Training
* Training Program in “International Health”. Pan American Health Organization, United States. March-Dec 2006.
* “Seminar on Large Scale Emergencies and Disaster Situations”. Inter-American Defense College, 2006, Washington DC, United States.
* “II International Seminar on Health System Development”. CIES – Universidad Nacional de Nicaragua – SIDA – UNFPA – OPS/OMS, 2006, Managua, Nicaragua.
Course “Health in Conflicts, Crisis, and Disasters”. Georgetown University, United States. May-Set 2006.
* “Red Cross Training” (Mass Care – Family Cares – Shelter Operations – Standard First Aid – CPR, Adult, Child and Infant, Physiological First Aid, Helping People with Disabilities following a Disaster). American Red Cross, 2006.
* "Leader Projects" Graduate Program. Universidad Empresarial Siglo XXI, 2003, Argentina.
* “Project Management” Graduate Program. Universidad Tecnológica Nacional, Córdoba, Argentina, 2002.
* "Administration of Health Organizations” Graduate Program. Instituto Universitario Aeronáutico, 1998, Argentina.
Work Experience
Currently – AUPHA (Association of University Programs in Health Administration) – Associate – United States
· Collaborating in the development of new partners throughout the region of the Americas (free-lance).
2006 – 2007 - PAN AMERICAN HEALTH ORGANIZATION – Associate Consultant – Emergency Preparedness and Disaster Relief - United States
· Developing of a methodology to evaluate Safe Hospital investment in the Americas (social-economic and health analysis).
· Meeting Coordinator: Developing Health Human Resources Plan for Ecuador (Ministry of Health, CONASA and other participants), Ecuador.
· Preparing progress report on National and Regional Health Disaster Preparedness and Response. 47Th Directing Council 2006.
· Analysis of disaster program countries situations.
· Analysis of economic models related to disaster preparedness and response.
· Design of general scenarios to simulate Pandemic Flu disaster.
· Analysis of disaster information and writing reports.
· Coordination of activities with other areas.
· Participate in training programs:
- Regional Meeting on Pandemic Flu Health Services Preparedness and Response (Colombia, Bogotá, April 2006)
- Regional Meeting of Country Disaster Coordinators (Peru, Lima, May 2006)
2004/2006 - ASOCIACIÓN EDUCATIVA SABER INTERNACIONAL S.F.L.- General Coordinator - Argentina
· Defining, implementing and managing the key performance indicators for the educational areas.
· Leading work team of 15 people on indirect command.
· Designing and implementing a procedures system in client’s attention.
· Training personnel in educational process and procedures.
2003 – SISTEMA DE PROTECCIÓN MÉDICA S.A. (SPM S.A.) - Agency Coordinator and Client Attention Chief - Argentina
· Manager of Administration and Human Resources of the Cordoba Branch.
· Implementing successfully, restructuring and re-engineering processes of the Client Attention Area.
· Developing a provider network.
· Coordination of market research, market analysis, advertisement campaigns and sales team stimulus and compensation policy, among other tasks.
· Leading and conducting 20-person task forces: designing the software, hiring people, negotiation of resources for the Project, and negotiation of new goals with the Sales Team, and other issues.
2000/2001 – INSTITUTO PROVINCIAL DE ATENCIÓN MÉDICA (IPAM) – Customer Services Manager - Argentina
· Responsible for designing, planning, programming, implementing and following up a Client Attention System.
· Implementing and monitoring of claim processes.
· Developing and controlling provider network.
· Training personnel in information systems and client attention (call center).
Community Activities and other Interests
· 2006 - Currently: AMERICAN RED CROSS, Disaster Action Team Volunteer, Washington DC.
· 2006 - Currently: CEGA (Argentinean Center for Students and Graduates), Volunteer, Washington DC.
· 2005: IPES (Professionals Specialized in Health Institution) Advisory Committee Member, Argentina
· 2004-05: Leader’s Center, Volunteer, Argentina.
· 2000-05: Professional Council of Economic Sciences, Member of the Technical Assistance Commission, Argentina.
· 1995-05: Luque Municipality, pro bono assessor in Health System Development, Argentina.
Teaching Experience
· Student Teaching Assistant, "Management Information System", Universidad Nacional de Córdoba, 2005, Argentina.
· Teaching Assistant, “Communication Integrated Techniques”, Universidad Siglo XXI, 2005, Argentina.
· Professor, “Management and Leadership”, Instituto Tecnológico Córdoba, 2004-2005, Argentina.
· Trainer, “Workforce Integration Techniques”, Asociación SABER Internacional S.F.L., 2004-2005, Argentina.
Research Experience
·“INTEGRAL VALUE ANALYSIS OF SAFE HOSPITAL”, developing a Methodology to evaluate Safe Hospital investment in new hospital in the Americas, Pan American Health Organization (PAHO), currently, Washington DC, United States.
· “DEVELOPING LEADERSHIP TO IMPLEMENT HEALTH HUMAN RESOURCES PLANS IN THE AMERICAS”, Pan American Health Organization (PAHO), presented in the 13th Canadian Conference on International Health, 2006, Ottawa, Canada.
· “DYNAMIC INTEGRATED SYSTEMS” (Educational Health Project), International Congress on Public Health, Escuela de Salud Pública, 2005, Argentina. Second Honorary Award of the Congress.
· “ARGENTINEAN HEALTH SYSTEM”, Fundación ARCOR, 2004, Argentina.
· "INFORMATION SYSTEMS INTEGRATED: UTOPIA OR REALITY IN THE HEALTH SECTOR", Fundación Universitaria Dr. René Favaloro, 2001-2003, Argentina.
· "COSTS, EFFICIENCY, AND EFFECTIVENESS CONTROLS IN HEALTH ORGANIZATIONS", Hospital Tránsito Cáceres de Allende, 1999, Argentina.
· "HOUSEHOLD HOSPITALIZATION SYSTEM ORGANIZATION ON CHRONIC PATIENTS OF SIDA", Hospital Rawson, 1997-1998, Argentina.
Publications
· 2006: “Introduction to Total Quality Management”, Instituto Terciario San Ignacio, Córdoba, Argentina.
· 2006: “Marketing: Basic Concepts”, Fundación Educativa Saber Internacional, Córdoba, Argentina.
· 2004: “Sistemas de Información en el Sector Salud”, www.gestiopolis.com/canales5/mkt/simsalud.htm.
* Master in "Health System and Health Care Management". Fundación Universitaria Dr. René Favaloro, 2003, Argentina.
* Business Administration Degree. Universidad Nacional de Córdoba, Argentina, 1997.
Relevant Training
* Training Program in “International Health”. Pan American Health Organization, United States. March-Dec 2006.
* “Seminar on Large Scale Emergencies and Disaster Situations”. Inter-American Defense College, 2006, Washington DC, United States.
* “II International Seminar on Health System Development”. CIES – Universidad Nacional de Nicaragua – SIDA – UNFPA – OPS/OMS, 2006, Managua, Nicaragua.
Course “Health in Conflicts, Crisis, and Disasters”. Georgetown University, United States. May-Set 2006.
* “Red Cross Training” (Mass Care – Family Cares – Shelter Operations – Standard First Aid – CPR, Adult, Child and Infant, Physiological First Aid, Helping People with Disabilities following a Disaster). American Red Cross, 2006.
* "Leader Projects" Graduate Program. Universidad Empresarial Siglo XXI, 2003, Argentina.
* “Project Management” Graduate Program. Universidad Tecnológica Nacional, Córdoba, Argentina, 2002.
* "Administration of Health Organizations” Graduate Program. Instituto Universitario Aeronáutico, 1998, Argentina.
Work Experience
Currently – AUPHA (Association of University Programs in Health Administration) – Associate – United States
· Collaborating in the development of new partners throughout the region of the Americas (free-lance).
2006 – 2007 - PAN AMERICAN HEALTH ORGANIZATION – Associate Consultant – Emergency Preparedness and Disaster Relief - United States
· Developing of a methodology to evaluate Safe Hospital investment in the Americas (social-economic and health analysis).
· Meeting Coordinator: Developing Health Human Resources Plan for Ecuador (Ministry of Health, CONASA and other participants), Ecuador.
· Preparing progress report on National and Regional Health Disaster Preparedness and Response. 47Th Directing Council 2006.
· Analysis of disaster program countries situations.
· Analysis of economic models related to disaster preparedness and response.
· Design of general scenarios to simulate Pandemic Flu disaster.
· Analysis of disaster information and writing reports.
· Coordination of activities with other areas.
· Participate in training programs:
- Regional Meeting on Pandemic Flu Health Services Preparedness and Response (Colombia, Bogotá, April 2006)
- Regional Meeting of Country Disaster Coordinators (Peru, Lima, May 2006)
2004/2006 - ASOCIACIÓN EDUCATIVA SABER INTERNACIONAL S.F.L.- General Coordinator - Argentina
· Defining, implementing and managing the key performance indicators for the educational areas.
· Leading work team of 15 people on indirect command.
· Designing and implementing a procedures system in client’s attention.
· Training personnel in educational process and procedures.
2003 – SISTEMA DE PROTECCIÓN MÉDICA S.A. (SPM S.A.) - Agency Coordinator and Client Attention Chief - Argentina
· Manager of Administration and Human Resources of the Cordoba Branch.
· Implementing successfully, restructuring and re-engineering processes of the Client Attention Area.
· Developing a provider network.
· Coordination of market research, market analysis, advertisement campaigns and sales team stimulus and compensation policy, among other tasks.
· Leading and conducting 20-person task forces: designing the software, hiring people, negotiation of resources for the Project, and negotiation of new goals with the Sales Team, and other issues.
2000/2001 – INSTITUTO PROVINCIAL DE ATENCIÓN MÉDICA (IPAM) – Customer Services Manager - Argentina
· Responsible for designing, planning, programming, implementing and following up a Client Attention System.
· Implementing and monitoring of claim processes.
· Developing and controlling provider network.
· Training personnel in information systems and client attention (call center).
Community Activities and other Interests
· 2006 - Currently: AMERICAN RED CROSS, Disaster Action Team Volunteer, Washington DC.
· 2006 - Currently: CEGA (Argentinean Center for Students and Graduates), Volunteer, Washington DC.
· 2005: IPES (Professionals Specialized in Health Institution) Advisory Committee Member, Argentina
· 2004-05: Leader’s Center, Volunteer, Argentina.
· 2000-05: Professional Council of Economic Sciences, Member of the Technical Assistance Commission, Argentina.
· 1995-05: Luque Municipality, pro bono assessor in Health System Development, Argentina.
Teaching Experience
· Student Teaching Assistant, "Management Information System", Universidad Nacional de Córdoba, 2005, Argentina.
· Teaching Assistant, “Communication Integrated Techniques”, Universidad Siglo XXI, 2005, Argentina.
· Professor, “Management and Leadership”, Instituto Tecnológico Córdoba, 2004-2005, Argentina.
· Trainer, “Workforce Integration Techniques”, Asociación SABER Internacional S.F.L., 2004-2005, Argentina.
Research Experience
·“INTEGRAL VALUE ANALYSIS OF SAFE HOSPITAL”, developing a Methodology to evaluate Safe Hospital investment in new hospital in the Americas, Pan American Health Organization (PAHO), currently, Washington DC, United States.
· “DEVELOPING LEADERSHIP TO IMPLEMENT HEALTH HUMAN RESOURCES PLANS IN THE AMERICAS”, Pan American Health Organization (PAHO), presented in the 13th Canadian Conference on International Health, 2006, Ottawa, Canada.
· “DYNAMIC INTEGRATED SYSTEMS” (Educational Health Project), International Congress on Public Health, Escuela de Salud Pública, 2005, Argentina. Second Honorary Award of the Congress.
· “ARGENTINEAN HEALTH SYSTEM”, Fundación ARCOR, 2004, Argentina.
· "INFORMATION SYSTEMS INTEGRATED: UTOPIA OR REALITY IN THE HEALTH SECTOR", Fundación Universitaria Dr. René Favaloro, 2001-2003, Argentina.
· "COSTS, EFFICIENCY, AND EFFECTIVENESS CONTROLS IN HEALTH ORGANIZATIONS", Hospital Tránsito Cáceres de Allende, 1999, Argentina.
· "HOUSEHOLD HOSPITALIZATION SYSTEM ORGANIZATION ON CHRONIC PATIENTS OF SIDA", Hospital Rawson, 1997-1998, Argentina.
Publications
· 2006: “Introduction to Total Quality Management”, Instituto Terciario San Ignacio, Córdoba, Argentina.
· 2006: “Marketing: Basic Concepts”, Fundación Educativa Saber Internacional, Córdoba, Argentina.
· 2004: “Sistemas de Información en el Sector Salud”, www.gestiopolis.com/canales5/mkt/simsalud.htm.
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